Lucy Honeychurch, a young upper middle class woman, visits Italy under the charge of her older cousin Charlotte. At their pension, or guesthouse, in Florence, they are given rooms that look into the courtyard rather than out over the river Arno. Mr. Emerson, a fellow guest, generously offers them the rooms belonging to himself and his son George. Although Charlotte is offended by Mr. Emerson's lack of tact and propriety, she finally does agree to the switch. Lucy is an avid young pianist. Mr. Beebe, watches her passionate playing and predicts that someday she will live her life with as much gusto as she plays the piano. Lucy's visit to Italy is marked by several significant encounters with the Emersons. In Santa Croce church, George complains that his father means well, but always offends everyone. Mr. Emerson tells Lucy that his son needs her in order to overcome his youthful melancholy. Later, Lucy is walking in the Piazza Signoria, feeling dull, when she comes in close contact with two quarreling Italian men. One man stabs the other, and she faints, to be rescued by George. On their return trip home, he kisses her, much to her surprise. She keeps his rash behavior a secret.