Mystery writer Carrie McFerrin has inherited an old family house and all of its contents from her Great Aunt Genny. While taking inventory of the attic contents, she comes across an old wooden crank telephone. Thinking the old telephone would look perfect in her vintage kitchen, she hangs it on the wall by the back door, and an old, yellowed piece of paper asking for help falls to the floor. The impossible happens when the disconnected old phone rings - three rings, a pause, and three more rings. Carrie picks up the receiver, wondering what's going on, and her life suddenly changes - forever. Nothing will ever be the same.