If you work for an organization that does not follow protocol from their standard of operation (SOP) procedure manual, risk of being involved in a lawsuit for negligence, abuse, unsatisfactory work performance, or ineffective management practices, you need to purchase this book. If your organization is corrupt with nepotism, favoritism, bias attitudes, or prejudices, you need to purchase this book. My step-by-step guide is strong, simple, short, and straight to the point for effective outcomes. It's predicted to be one of the best seller's that many organizations can implement in their everyday operations on or off the job.