"Intelligent and engaging...a perfect guide for Realtors wanting to up their game and a must-read for people thinking of selling or buying a home." -Steven Wittenberg, JD/MBA, Director of Legacy Planning at SEI InvestmentsBuying or selling a home can be your biggest joy or a nightmare. With her decades of experience, residential Realtor Joey Sheehan pulls back the curtain on a veiled industry that serves fully two-thirds of American adults. Using real-life examples and entertaining anecdotes, she shows exactly what it takes for transactions to succeed.OPEN House! throws light on negotiations from the triple perspectives of agents, sellers, and buyers. Sheehan's unique tips and insights reveal: How agents can provide top-notch service, prevent heartbreak, and steer clear of lawsuits by providing their clients with essential information right from the startWhat sellers can do to maximize the value of their homes and avoid the most common mistakesWhat buyers should know to ensure they win their dream home, even in a competitive bidding warA gifted storyteller, Joey Sheehan has written a combination memoir and how-to manual for anyone involved in a residential real estate transaction. Throughout, she poignantly depicts what she has learned from shepherding clients through life's happy and tragic transitions, providing a fascinating insider's peek into the hidden workings of an often opaque industry.