his book gives you a comprehensive introduction to the processes of quality management. you’ll find details on installing and using sap qm in your production environment, and learn about viable solution options for business-related tasks with your sap system. and you’ll find real-life examples to help you quickly understand and implement the concepts.in addition to quality planning, quality inspection, and quality control, you’ll learn about vendor evaluation and test equipment management, which are integrated in other sap modules and integral to quality management. youll find many useful tips based on the authors’ practical experience to give you valuable insight into solving complex tasks and customizing to meet your own specific requirements, and youll examine audit management and the integration with sap netweaver bi.the 3rd edition of this benchmark work was completely updated for sap erp 6.0; however, it is also suitable for users as of release 4.6c.