the 60-minute active training series: how to encourage constructive feedback from others, leader ` s guide

mel silberman, freda hansburg · pfeiffer

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Reseña del libro

while it ` s been said that feedback is the breakfast of champions most people skip the meal. everyone wants to receive feedback but virtually no one risks giving it. during this one-hour program participants will be introduced to, and learn how to apply, the four fundamental strategies that open up people at work to exchange honest, constructive feedback: invite others to give the feedback you really want develop an on-going commitment to feedback take into account the needs of the person on the receiving end keep the focus on the future, not on the past. this 60 minute active training program comprises a facilitator guide and participant workbook, which can be ordered in any quantity.  no other materials are needed. the one-hour format is particularly useful when the learning need is immediate, training time is short, or where there are limited opportunities to take time out of the working day for training. for the occasional trainer or team leader, 60-minute titles are ideal for on-the-job group training or lunch and learn sessions.

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