The Future of Work: How the new Order of Business Will Shape Your Organization, Your Management Style and Your Life

Thomas W. Malone · Harvard Business Review Press

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A renowned visionary on organizational theory provides the first workable model for creating¿and managing within¿the organization of the future.Malone shows us that our current notions about decentralization and empowerment merely scratch the surface of what will be possible as technological and economic forces render ¿command and control¿ management obsolete.In its place will be a ¿coordinate and cultivate¿ approach that will spawn entirely new types of decentralized organizations¿from internal markets to democracies to loose hierarchies¿that reap the scale and knowledge efficiencies of large organizations while enabling the freedom, flexibility, and human values that drive smaller firms.PrefaceAcknowledgementsPART ONE: THE COMING REVOLUTIONChapter 1. A Time to ChooseChapter 2 An Amazing PatternChapter 3 The Amazing Pattern in BusinessPART TWO: HOW MANY PEOPLE CAN FIT AT THE CENTER OF AN ORGANIZATION?Chapter 4 Loosening the HierarchyChapter 5 Harnessing DemocracyChapter 6 Unleashing MarketsChapter 7 Bringing Markets InsideChapter 8 When Should You Decentralize?PART THREE: FROM "COMMAND AND CONTROL" TO "COORDINATE AND CULTIVATE"Chapter 9. Coordinating ActivitiesChapter 10. Cultivating PeopleChapter 11. Putting Human Values at the Center of BusinessConclusionAppendix How Do Communication Costs Affect Centralization? A Simple Model

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