Name: Built to Serve: How to Drive the Bottom Line With People-First Practices (Mgmt & Leadership) (en Inglés)
Price: 49430.00 CLP
Availability: InStock
Author: Sanders, Dan ; Covey, Stephen ; Blanchard, Ken
ISBN: 9780071497923

portada Built to Serve: How to Drive the Bottom Line With People-First Practices (Mgmt & Leadership) (en Inglés)

Formato

Libro Físico

Autor

Ken Blanchard

Stephen Covey

Dan Sanders

Editorial

McGraw-Hill Companies

Año

2007

Idioma

Inglés

N° páginas

200

Encuadernación

Tapa Dura

Dimensiones

21.1 x 13.5 x 2.5 cm

Peso

0.41 kg.

ISBN

0071497927

ISBN13

9780071497923

N° edición

Categorías

Liderazgo y motivación empresarial
Marketing

Built to Serve: How to Drive the Bottom Line With People-First Practices (Mgmt & Leadership) (en Inglés)

Ken Blanchard (Autor) · Stephen Covey (Autor) · Dan Sanders (Autor) · McGraw-Hill Companies · Tapa Dura

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Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Lunes 20 de Mayo y el Miércoles 29 de Mayo.

Lo recibirás en cualquier lugar de Chile entre 1 y 3 días hábiles luego del envío.

Reseña del libro "Built to Serve: How to Drive the Bottom Line With People-First Practices (Mgmt & Leadership) (en Inglés)"

In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is required-a paradigm shift that reshapes our understanding of the true purpose of work. Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity. The time is now. Sanders reveals how your people can adopt United's mission of "Ultimate Service, Superior Performance, Positive Impact." He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce. Treat your customers like partners Create a people-centered culture in a numbers-focused world Communicate your organization's vision Focus on strengths, not weaknesses Tie performance to the success of your mission Reduce your employee turnover Build communities connected by an emotional bond Ensure sustainability and growth-with an eye on the principles that allowed your success in the first place When you're built to serve, employees come to work because they want to, not just because they have to. Built to Serve is your hands-on guide to seeking this higher purpose.