portada Delivering Happiness (en Inglés)

Formato

Libro Físico

Autor

Tony Hsieh

Editorial

Grand Central Publishing

Idioma

Inglés

N° páginas

272

Encuadernación

Tapa Blanda

Dimensiones

22.9x15.2x2 cm

Peso

0.27 kg.

ISBN

0446576220

ISBN13

9780446576222

Categorías

Memorias
Gestión y técnicas de gestión
Atención al cliente

Delivering Happiness (en Inglés)

Tony Hsieh (Autor) · Grand Central Publishing · Tapa Blanda

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Reseña del libro "Delivering Happiness (en Inglés)"

Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller