Name: getting started with evaluation (en Inglés)
Price: 104220.00 CLP
Availability: InStock
Author: Hernon, Peter ; Dugan, Robert E. ; Matthews, Joseph R.
ISBN: 9780838911952

portada getting started with evaluation (en Inglés)

getting started with evaluation (en Inglés)

Formato

Libro Físico

Autor

Editorial

Año

2013

Idioma

Inglés

N° páginas

256

Encuadernación

Tapa Blanda

Dimensiones

22.6 x 15.0 x 1.5 cm

Peso

0.36 kg.

ISBN

0838911951

ISBN13

9780838911952

Categorías

Biblioteca y servicios de información

getting started with evaluation (en Inglés)

Peter Hernon (Autor) · Joseph R. Matthews (Autor) · Robert E. Dugan (Autor) · ALA Editions · Tapa Blanda

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Reseña del libro "getting started with evaluation (en Inglés)"

Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book *Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure *Examines qualitative versus quantitative measures *Shows how go decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment *Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff *Offers advice on marshalling data to effectively communicate the value and impact of a library and its services, no matter the audience