Name: Hotel Front Office Management (en Inglés)
Price: 151420.00 CLP
Availability: InStock
Author: Gilbert, Natalie
ISBN: 9781639892730

portada Hotel Front Office Management (en Inglés)

Formato

Libro Físico

Ilustrado por

Natalie Gilbert

Editorial

States Academic Press

Autor

Gilbert, Natalie

Idioma

Inglés

N° páginas

237

Encuadernación

Tapa Dura

Dimensiones

27.6 x 20.3 x 1.4 cm

Peso

0.78 kg.

ISBN13

9781639892730

Categorías

Hosteleria

Hotel Front Office Management (en Inglés)

Natalie Gilbert (Ilustrado por) · States Academic Press · Tapa Dura

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Hotel Front Office Management (en Inglés)"

The front office of a hotel is its communication hub which is used by the customers to solve their queries, complaints and problems. Most of the front offices are situated near the entrance of the hotel. They play a major role in building a positive image of the organization in front of the guests. Their key objective is to generate revenue by selling hotel rooms through systematic reservation methods. Some of the other responsibilities of front offices include cross selling and upselling of hotel products to increase the net profit. The important software related to hotel front office are property management systems, accounting systems and hotel computer systems. The topics included in this book on front office management are of utmost significance and bound to provide incredible insights to readers. It is compiled in such a manner, that it will provide in-depth knowledge about the theory and practice of this field. This textbook will serve as a valuable source of knowledge for those interested in this field.