Libro How did That Happen? Holding People Accountable for Results the Positive, Principled way De Roger Connors; Tom Smith

portada How did That Happen? Holding People Accountable for Results the Positive, Principled way

Formato

Libro Físico

Editorial

Tantor Audio

Autor

Roger Connors; Tom Smith

Año

2009

Idioma

Inglés

Encuadernación

CD MP3

ISBN

1400162653

ISBN13

9781400162659

How did That Happen? Holding People Accountable for Results the Positive, Principled way

Roger Connors; Tom Smith (Autor) · Tantor Audio · CD MP3

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Reseña del libro "How did That Happen? Holding People Accountable for Results the Positive, Principled way"

Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994.As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive "Accountability Connection," rather than waiting to place blame after problems arise and people fail to deliver. Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.This book can help people at every level-from senior executives to front-line workers-enjoy greater productivity, profitability, and job satisfaction.