Libro Human Resources Management in the Hospitality Industry De Hayes, David K. ; Ninemeier, Jack D.

portada Human Resources Management in the Hospitality Industry

Formato

Libro Físico

Autor

David K. Hayes

Jack D. Ninemeier

Editorial

Wiley

Idioma

Inglés

N° páginas

320

Encuadernación

Tapa Dura

Dimensiones

27.9 x 21.6 x 2.3 cm

Peso

0.98 kg.

ISBN13

9781118988503

N° edición

0002

Categorías

Hosteleria

Human Resources Management in the Hospitality Industry

David K. Hayes (Autor) · Jack D. Ninemeier (Autor) · Wiley · Tapa Dura

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Reseña del libro "Human Resources Management in the Hospitality Industry"

Human Resources Management in the Hospitality Industry, 2nd Edition helps today's hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.