Name: Public Service Performance Hardback: Perspectives on Measurement and Management (en Inglés)
Price: 174300.00 CLP
Availability: InStock
Author: Boyne, George A. ; Meier, Kenneth J. ; O'Toole Jr, Laurence J.
ISBN: 9780521859912

portada Public Service Performance Hardback: Perspectives on Measurement and Management (en Inglés)

Formato

Libro Físico

Ilustrado por

George A. Boyne

Kenneth J. Meier

Laurence J. O'Toole Jr

Editorial

Cambridge University Press

Autor

Boyne, George A. ; Meier, Kenneth J. ; O'Toole Jr, Laurence J.

Año

2006

Idioma

Inglés

N° páginas

338

Encuadernación

Tapa Dura

Dimensiones

24.8 x 18.2 x 2.6 cm

Peso

0.84 kg.

ISBN

0521859913

ISBN13

9780521859912

N° edición

Categorías

La administración pública
Estrategia empresarial
Técnicas de gestión empresarial

Public Service Performance Hardback: Perspectives on Measurement and Management (en Inglés)

George A. Boyne (Ilustrado por) · Kenneth J. Meier (Ilustrado por) · Laurence J. O'Toole Jr (Ilustrado por) · Cambridge University Press · Tapa Dura

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Reseña del libro "Public Service Performance Hardback: Perspectives on Measurement and Management (en Inglés)"

The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.