Name: The 10 Golden Rules of Customer Service: & the Story of the $6,000 egg (Ignite Reads) (en Inglés)
Price: 17720.00 CLP
Availability: InStock
Author: Todd Duncan
ISBN: 9781492679530

portada The 10 Golden Rules of Customer Service: & the Story of the $6,000 egg (Ignite Reads) (en Inglés)

Formato

Libro Físico

Editorial

Simple Truths

Autor

Todd Duncan

Año

2019

Idioma

Inglés

N° páginas

128

Encuadernación

Tapa Dura

ISBN13

9781492679530

Categorías

Atención al cliente

The 10 Golden Rules of Customer Service: & the Story of the $6,000 egg (Ignite Reads) (en Inglés)

Todd Duncan (Autor) · Simple Truths · Tapa Dura

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "The 10 Golden Rules of Customer Service: & the Story of the $6,000 egg (Ignite Reads) (en Inglés)"

The customer service playbook that will help blitz the competition and win life-long customers! The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service. Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry, position, and career level and encourage everyone to contribute, coaching readers to go above and beyond in order to get ahead. Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans!"The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"―Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host