Name: This is Service Design Methods: A Companion to This is Service Design Doing (en Inglés)
Price: 48040.00 CLP
Availability: InStock
Author: Stickdorn, Marc ; Hormess, Markus ; Lawrence, Adam
ISBN: 9781492039594

portada This is Service Design Methods: A Companion to This is Service Design Doing (en Inglés)

Formato

Libro Físico

Autor

Editorial

Año

2018

Idioma

Inglés

N° páginas

240

Encuadernación

Tapa Blanda

Dimensiones

23.1 x 18.3 x 1.5 cm

Peso

0.48 kg.

ISBN13

9781492039594

N° edición

Categorías

Diseño industrial y comercial
Obras de consulta
Programación web
Diseño de interfaces de usuario y usabilidad

This is Service Design Methods: A Companion to This is Service Design Doing (en Inglés)

Marc Stickdorn (Autor) · Markus Hormess (Autor) · Adam Lawrence (Autor) · O'Reilly Media · Tapa Blanda

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Reseña del libro "This is Service Design Methods: A Companion to This is Service Design Doing (en Inglés)"

In this book, youâ ll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format. Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer. Success in doing service design certainly requires a mastery of these methods. However, you must also be able to combine them into a process that fits the context and needs of your organization and guide people through this new way of working. This book only contains the building blocksâ the methods. It doesnâ t detail how to assemble them into a cohesive design process or how to plan or manage it. Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization. For all of this (and more), please read This Is Service Design Doing.