Name: CRM Technology as a Tool for Business Growth and Economic Advancement (en Inglés)
SKU: 57600693
Price: 72480.00 CLP
Availability: InStock
Author: Kingsley, Irobiko Chimezie
ISBN: 9786202563932

portada CRM Technology as a Tool for Business Growth and Economic Advancement (en Inglés)

CRM Technology as a Tool for Business Growth and Economic Advancement (en Inglés)

Formato

Libro Físico

Autor

Irobiko Chimezie Kingsley

Editorial

LAP Lambert Academic Publishing

Idioma

Inglés

N° páginas

104

Encuadernación

Tapa Blanda

Dimensiones

22.9x15.2x0.6 cm

Peso

0.16 kg.

ISBN13

9786202563932

Categorías

Gestión de la producción y control de calidad

CRM Technology as a Tool for Business Growth and Economic Advancement (en Inglés)

Irobiko Chimezie Kingsley (Autor) · LAP Lambert Academic Publishing · Tapa Blanda

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Reseña del libro "CRM Technology as a Tool for Business Growth and Economic Advancement (en Inglés)"

Drawing on his experience as an evolving consultant and business strategist, the researcher explains how adoption of CRM technology in e-commerce firms can create sustainable competitive advantage. This book presents a historical background of commerce in Nigeria, including the achievements, setbacks and opportunities in global e-commerce sector. The aim of CRM Technology as a Tool for Business Growth and Economic Advancement is to provide a blueprint for bringing innovation to the core of modern-day business management, and organizational culture. The book covers topics like e-business, internet technology, research and development (R&D), artificial intelligence (AI), security systems, cybercrime, CRM systems, competitive advantage etc. It also provides an overview of idea management at Jumia Nigeria through the years, with explanations on how the e-commerce company maximized opportunities from FDI and ICT to achieve incremental profits and dominate the Nigerian business environment. This book contains a guide on improving internal and external customer service.