Name: emotional business (en Inglés)
SKU: 9134762
Price: 34750.00 CLP
Availability: InStock
Author: Rao Med, Ravi
ISBN: 9781475926187

Formato

Libro Físico

Autor

Ravi Rao Med

Editorial

iUniverse

Idioma

Inglés

Encuadernación

Tapa Dura

Dimensiones

23.1x15.7x2.8 cm

Peso

0.52 kg.

ISBN

1475926189

ISBN13

9781475926187

Categorías

Estudios empresariales: general
Toma de decisiones en la gestión de empresas

emotional business (en Inglés)

Ravi Rao Med (Autor) · iUniverse · Tapa Dura

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Reseña del libro "emotional business (en Inglés)"

If you've ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then you've experienced the business effects of emotional disconnection. In today's knowledge-driven and service centered economy, emotional excellence isn't idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: - Evoke intense customer passion to boost sales - Eliminate the financial self-destruction of infighting - Excite employees to care for each other to ensure effectiveness Written for anyone from the small business employee to the corporate CEO, this step-by step guidebook contains dozens of practical checklists and examples to immediately create connection with customers and colleagues. If you get the emotions right, you get the business right.