Name: ITIL and BPM Integrated in the Software Release Process (en Inglés)
SKU: 59593919
Price: 38160.00 CLP
Availability: InStock
Author: Gatto, Dacyr Dante de Oliveira ; Sassi, Renato José
ISBN: 9786207223114

portada ITIL and BPM Integrated in the Software Release Process (en Inglés)

ITIL and BPM Integrated in the Software Release Process (en Inglés)

Formato

Libro Físico

Autor

Dacyr Dante de Oliveira Gatto

Renato José Sassi

Editorial

Our Knowledge Publishing

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

22.9x15.2x0.3 cm

Peso

0.09 kg.

ISBN13

9786207223114

Categorías

Tecnología de la información: cuestiones generales

ITIL and BPM Integrated in the Software Release Process (en Inglés)

Dacyr Dante de Oliveira Gatto (Autor) · Renato José Sassi (Autor) · Our Knowledge Publishing · Tapa Blanda

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Reseña del libro "ITIL and BPM Integrated in the Software Release Process (en Inglés)"

The aim of this research paper is to present a case study of a software development company, which analysed the Software Version Release Management process carried out for the client, as well as the problems that occurred in this execution during the period observed. In addition, the theoretical concepts of the processes contained in the ITIL library will be presented, with a focus on Release Management, and the concepts related to Business Process Management, according to the BPM methodology. This research also addresses how the theoretical contextualisation was applied to the company's processes, what tools were adopted, what results were obtained and whether the objective of structuring the processes and solving the problems encountered was achieved.