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Military disability system: improved monitoring needed to better track and manage performance: report to congressional committees. (en Inglés)
U. S. Government Accountability Office
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Military disability system: improved monitoring needed to better track and manage performance: report to congressional committees. (en Inglés) - Office, U. S. Government Accountability
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Reseña del libro "Military disability system: improved monitoring needed to better track and manage performance: report to congressional committees. (en Inglés)"
" Since 2007, DOD and VA have jointly operated IDES-which is intended to expedite benefits for injured servicemembers. IDES replaced the departments' separate processes for evaluating servicemembers for fitness and disability. Initially a pilot at 3 military treatment facilities, IDES is now in place at military treatment facilities worldwide. In previous reports, GAO identified a number of challenges as IDES expanded to more facilities, including staffing shortages and difficultly meeting timeliness goals. In light of IDES' expansion, GAO was asked to examine: (1) the extent to which DOD and VA are meeting IDES timeliness and servicemember satisfaction performance goals, and (2) steps the agencies are taking to improve IDES performance. GAO analyzed IDES timeliness and customer satisfaction data, visited six IDES sites with varying performance, and interviewed DOD and VA officials. "
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