Name: The Seven Principles of Professional Services: A field guide for successfully walking the consulting tightrope (en Inglés)
SKU: 48391148
Price: 30890.00 CLP
Availability: InStock
Author: Abel, Godard ; McGrath, Tom ; Anastasi, Shane
ISBN: 9780986210709

portada The Seven Principles of Professional Services: A field guide for successfully walking the consulting tightrope (en Inglés)

The Seven Principles of Professional Services: A field guide for successfully walking the consulting tightrope (en Inglés)

Formato

Libro Físico

Autor

Ilustrado por

Prefacio de

Editorial

Idioma

Inglés

Encuadernación

Tapa Blanda

Dimensiones

22.9x15.2x1.5 cm

Peso

0.39 kg.

ISBN13

9780986210709

Categorías

Consultoría para empresas

The Seven Principles of Professional Services: A field guide for successfully walking the consulting tightrope (en Inglés)

Shane Anastasi (Autor) · Tom McGrath (Ilustrado por) · Godard Abel (Prefacio de) · PS Principles · Tapa Blanda

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Reseña del libro "The Seven Principles of Professional Services: A field guide for successfully walking the consulting tightrope (en Inglés)"

The Seven Principles of Professional Services details the prerequisite knowledge that every consultant must master when delivering complex professional services. Coupled with the author's and his industry colleagues' real life examples of success and failure, these principles provide every consultant with actionable guidance to improve their service quality. Professional services consultants are walking a dangerous high wire between the success of their customers and the ongoing success of their firm. To maintain balance and walk this tightrope successfully, a consultant needs a strong set of principles that can be relied upon in the heat of a customer engagement. Through detailed analysis of his own experience as a consultant, a customer, and a professional services executive, Shane describes in detail the seven principles of professional services that have led him and others to repeated success. If you have been a consultant for ten minutes or ten years, this book will help you assess how well you deliver your service today and enable you to identify ways to elevate it in the future. Doing so will benefit your customer, your firm and your career.