Name: WOW Your Customers! 7 Ways to World-Class Service (en Inglés)
Price: 28350.00 CLP
Availability: InStock
Author: Hanson, John D.
ISBN: 9781719450836

portada WOW Your Customers! 7 Ways to World-Class Service (en Inglés)

Formato

Libro Físico

Autor

John D. Hanson

Editorial

Createspace Independent Publishing Platform

Idioma

Inglés

N° páginas

174

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.9 cm

Peso

0.24 kg.

ISBN13

9781719450836

Categorías

Consejos sobre carreras profesionales y exitosas

WOW Your Customers! 7 Ways to World-Class Service (en Inglés)

John D. Hanson (Autor) · Createspace Independent Publishing Platform · Tapa Blanda

Libro Nuevo

$ 28.350

$ 39.380

Ahorras: $ 11.030

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Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Jueves 18 de Julio y el Martes 30 de Julio.

Lo recibirás en cualquier lugar de Chile entre 1 y 3 días hábiles luego del envío.

Reseña del libro "WOW Your Customers! 7 Ways to World-Class Service (en Inglés)"

"It's A Menu, Not a Recipe!""This powerful, practical book is loaded with ideas and insights to generate 'customers for life.'"---Brian Tracy, Author, Maximum AchievementThe 7 Ways "menu" is inspired from over 20 years of excellent customer service and diligent research into current industry leaders like Amazon, American Express, Disney, Nordstrom, Ritz-Carlton and more. The key ingredients to our successes have been neatly rolled into this easily-digested "menu" for stellar customer service. "Order" the items proven to add value while you try new ideas. Add them as they work for you!A recent customer satisfaction survey revealed that only 5% of customers received 5-star service, and just 10% of consumers rated their interaction as 4-star. The opportunity to attract and retain loyal, engaged customers has never been better. Use the practical, easily applied tools in this book to consistently create memorable experiences that will earn your company repeat and referred business from grateful clients. You'll be glad you did! About the Author: A proven leader in customer service excellence, John D. Hanson has professionally engaged customers and team members by adding value in every career opportunity. He resides near Columbus, Ohio, happily married with children, honored to have served in the U.S. Armed Forces.