Name: 21st Century Business: Customer Service, Student Edition (en Inglés)
Price: 59000.00 CLP
Availability: InStock
Author: Career Solutions Training Group
ISBN: 9780538740289

portada 21st Century Business: Customer Service, Student Edition (en Inglés)

Formato

Libro Físico

Autor

Career Solutions Training Group

Editorial

Cengage Learning

Idioma

Inglés

N° páginas

192

Encuadernación

Tapa Blanda

Dimensiones

26.9 x 21.3 x 1.0 cm

Peso

0.36 kg.

ISBN

9780538740289

ISBN13

9780538740289

N° edición

0002

Categorías

Técnicas de gestión empresarial
Atención al cliente

21st Century Business: Customer Service, Student Edition (en Inglés)

Career Solutions Training Group (Autor) · Cengage Learning · Tapa Blanda

Libro Físico

$ 59.000

$ 98.340

Ahorras: $ 39.340

40% descuento

Envío normal

Origen: Reino Unido (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Martes 28 de Mayo y el Miércoles 05 de Junio.

Lo recibirás en cualquier lugar de Chile entre 1 y 3 días hábiles luego del envío.

Reseña del libro "21st Century Business: Customer Service, Student Edition (en Inglés)"

The 21ST CENTURY BUSINESS SERIES is an innovative instructional program providing instructors with the greatest flexibility to deliver business content using a modular format. Instructors can create their own business courses by combining several Learner Guides in the Series to form one-semester or two-semester courses. The individual Learner Guides can also be used as enhancements to more traditional business courses or to tailor new courses to meet emerging needs. The design and content of each Learner Guide in the 21ST CENTURY BUSINESS SERIES is engaging yet easy for students to use. The content focuses on providing opportunities for applying 21st skills while enabling innovative learning methods that integrate the use of supportive technology and creative problem solving approaches in today's business world. The CUSTOMER SERVICE LEARNER GUIDE includes information on customer service skills needed to succeed such as problem solving, time management, listening, and stress management. Also incorporated into the Learner Guide is the importance of being able to communicate using new technology and how it affects the role of customer service.