Name: Welcoming Your Chinese Guests: A Practical Guide for Hospitality and Tourism (en Inglés)
Price: 27730.00 CLP
Availability: InStock
Author: Wong, Jessie ; Management, Multicultural Marketing and
ISBN: 9781497434646

portada Welcoming Your Chinese Guests: A Practical Guide for Hospitality and Tourism (en Inglés)

Formato

Libro Físico

Autor

Multicultural Marketing and Management

Editorial

Createspace Independent Publishing Platform

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

21.6 x 14.0 x 0.6 cm

Peso

0.12 kg.

ISBN13

9781497434646

Categorías

Comunicación y presentación empresarial
Atención al cliente

Welcoming Your Chinese Guests: A Practical Guide for Hospitality and Tourism (en Inglés)

Multicultural Marketing and Management (Autor) · Createspace Independent Publishing Platform · Tapa Blanda

Libro Físico

$ 27.730

$ 55.450

Ahorras: $ 27.720

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Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Viernes 07 de Junio y el Miércoles 19 de Junio.

Lo recibirás en cualquier lugar de Chile entre 1 y 3 días hábiles luego del envío.

Reseña del libro "Welcoming Your Chinese Guests: A Practical Guide for Hospitality and Tourism (en Inglés)"

China has already taken the place of Japan and become the No.1 outbound tourism market. According to World Travel Organization, there will be 100 million Chinese traveling abroad in 2020. As a tourism and hospitality industry executive, do you want to gain more knowledge on how to welcome your Chinese guests? In the seven modules of this course, you will follow a simple, easy-to-understand learning system that contains scenario analyses discussions, tips and suggestions. Each module has a short quiz to help you consolidate your knowledge on each component of the course. Topics covered include: building a positive first impression with Chinese visitors; suggestions for Sales and Marketing, for the Front Office and Concierge; Tour Desk and Bell Desk; and Food and Beverage. The course is developed by Multicultural Marketing and Management (MMM). MMM is a multi-award-winning, full-service marketing agency, with 20 years experience in Australia and specialises in non-English communication. MMM is an accredited tourism business in Australia. Other books by MMM: Chopsticks Culture Welcoming Your Indian Guests